TERMS OF USE & F.A.Q.

Return Policy
All sales are final. We do not issue refunds or allow exchanges to be made. We reserve the right to refuse orders for any reason without explanation.

Shipping
Shipping fees not include. Please allow 4-6 business days for order processing and verification, and an additional 7-10 business days for delivery. Products may include an additional handling charge.

We are not responsible for any lost, stolen, or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped. All domestic shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

Copyright & Trademarks
All content of our website is property of Alejandra Camargo and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with alejandracamargo.com Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

Using this Site
Please use a standards-compliant web browser. Javascript must be enabled to use this site. By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Secure Processing
alejandracamargo.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

Privacy
ALEJANDRACAMARGO.com respects our customer’s account information as private and confidential information and will never share this with any outside affiliation or individuals.

F.A.Q.

I changed my mind. Can I get a refund or make an exchange for a new size/color?
We do not accept returns for refunds, credits, or exchanges. All sales are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number.

Can I track my order?
All customers receive a shipping confirmation e-mail when their order ships, which includes the FEDEX tracking number. 

What shipping carrier do you use?
We ship all orders via FEDEX. 

Can I contact you directly with any questions?
Please email alejandracamargoshop@gmail.com with any questions regarding your order. We will try our best to reply to your question(s) within 24-48 hours.